EXCELLENCE IN PROGRAMS AND SERVICES
We visualize the City of Lacey as an organization that is value driven, customer oriented, and motivated by quality results. Cost effective services are delivered in a timely fashion, and citizen issues/concerns are resolved in a timely manner. Staff is productive and adept at solving problems. A high degree of mutual trust, caring, and respect is reflected throughout the City in the staff's interactions and ability to “get things done.” Employees are well trained, and perceive themselves as catalysts in meeting community needs, striving to provide the best services and programs for the public. As a whole, the City has sufficient resources, both in personnel and capital, to consistently provide essential public services and enhancements which are cost effective and based on documented needs. The Council, City Manager, and Department Directors openly discuss problems, jointly agree on solutions, and provide a solid, progressive, supportive management team for both staff and the community. The City of Lacey is an independent community in the South Sound area promoting effective intergovernmental relationships, building collaborative partnerships and providing regional leadership by our actions.