PARKS & RECREATION UPDATES


UPDATED October 13, 2020

As part of the City of Lacey’s response to the COVID-19 pubic health crisis, the following information will apply:  


FALL 2020 PROGRAMS & REGISTRATION NOW OPEN!

Due to the COVID-19 public health crisis, many things are different this quarter:

  • We were not able to print or distribute our traditional quarterly Program Brochure, but you can see all our Fall Programs HERE.
  • Programs have been and may continue to be modified to meet safety requirements as we receive direction and guidance from the Governor’s Office and Thurston County Public Health. Please watch your email for updates.

In addition to our Fall Programming, we have FREE Online Resources and Lacey Museum HISTORY TALKS! Series via Zoom.  Whether you are looking for a quick fitness routine, local Lacey history, a craft activity for the kids, or want to listen to some of our past summer concerts in the park, we hope these resources will help you until we see you again!

Don’t hesitate to contact us! Though staff is working remotely, you may reach us Monday- Friday 8am to 5pm at 360-491-0857 (option 1 for programs & registration) or laceyparks@ci.lacey.wa.us for questions or comments (program registration not done via email).


Facility Reservations

We are currently taking facility and field reservations that comply with the Governor’s Safe Start plan and the Thurston County Health Department.  Thank you for your flexibility as the guidance we receive has been changing over time.  We will continue to provide updates to customers and will re-open facilities whenever possible.

We will continue to monitor new information and keep you updated by email. You can also check our website for updates. Until we can play together again, we are thinking about you! ­­­Keep us on your PLAYlist! 


 

 



RECREATION PROGRAMS

Browse or Register for a Class or Program

  

Lacey’s Parks and Recreation Department is pleased to announce a new software system that will provide greater flexibility and access to your household account, program registration, facility calendars, and reservations. We are now transitioning to the new recreation software! 


Your Part:
Even if you've had an account with us, you will need to set-up a NEW household account. Existing accounts will not be transferred over. To set-up your new account, please follow this link for step-by-step instructions.  Our new software system began November 2019, so you will want to have your new household account set up and ready to go! Questions or need help setting up your new household account? We are happy to assist! Please call our office Monday- Friday, 8am to 5pm at (360) 491-0857.

 

Online Registration   


Other Opportunities to Register
Online registration will be available up until the day a class begins or until it fills. In-person and phone-in registration will be available during regular business hours, Monday-Friday, 8:00 a.m. to 5:00 p.m.  We accept cash, check, Visa and MasterCard.

 

FREQUENT QUESTIONS ABOUT REGISTRATION

When may I register for programs?


Registration opens on a quarterly basis in December, March, May, and September.

What forms of payment are accepted?  


Full payment is due at the time of registration

  • Online or Phone: Visa or Mastercard
  • In-person: cash, check, VISA or Mastercard

What if the class I want is full?


Don’t be discouraged! We make every effort to add classes to accommodate waitlists, so be sure you register for the waitlist at no fee. If we are able to add you to a class, we will call you to register and collect payment. 

May I register for other people?


You may register anyone on your household account. 

May I enroll a child that is almost the correct age for a class?


Many classes are designed for certain ages to ensure the best experience for all class participants. Online registration does not allow you to register if the child does not meet the age requirements, but if your child is within one month of the designated age by the first day of class, you may call to register for some programs.

What if I registered for the wrong class or need to cancel?


Program registrations, cancellations or change requests are not accepted via email. Please call our office at (360) 491-0857 during regular business hours for these transactions.  Transfers are made on a space available basis.

What if my class is canceled?


We may cancel a class if the minimum enrollment is not met, or due to instructor, facility, or weather-related issues. Registered participants will be notified of any changes/cancellations via email &/or telephone. Please check the City of Lacey website for updates.

What is your refund/cancellation policy?

Refund Policy

Program cancellation or change requests are not accepted via email. Please call our office for these transactions.

Unless otherwise noted, refunds, less costs incurred, will be given if notified:

2 business days prior to 1st class = 100%

Less than 2 business days prior to

First class = 75%

2nd class = 50%

3rd class = 0%

 

Trips and Tours Cancellations:

7 or more days prior to the trip: = 100% less any fees incurred.

Less than 7 days prior to trip = 0%

Trips go, rain or shine. No exceptions for sickness, personal emergencies, or no shows.

NOTE: You may substitute another person at any time before the day of the trip/tour without a penalty, must contact our office prior to trip to do so.

 

No refunds for events or programs meeting 3 times or less. No refunds for sport leagues or tournaments once the league or tournament draws have been made. Refunds will be issued in the form of the original method of payment. Cash will be refunded by check and is issued to the person listed as the primary guardian of the household account. Refunds for children linked to more than one household account will be issued to the primary guardian of the household account in which the class registration was originally processed.